If you have purchased a session through GlutFit and are unable to attend the session due to unforeseen circumstances, you may be eligible for a refund. To be eligible for a refund, you must cancel the session in accordance with our cancellation policy, which can be found on our website. In the event that the session is cancelled by the fitness center, you will receive a full refund.
If you are eligible for a refund, the process can take up to 5-7 business days to complete. Refunds will be credited back to the original method of payment. If the original payment was made by credit or debit card, the refund will be credited to the same card.
Our cancellation and refund policy is designed to be fair to both our customers and fitness centers. If you need to cancel a session, we ask that you do so at least 24 hours in advance. If you cancel within 24 hours of the session, you may be subject to a cancellation fee. If the session is cancelled by the fitness center, you will receive a full refund.
If you have any questions or concerns about our payment refund policy, please don't hesitate to contact us at [insert your contact information]. Our customer service team is available [insert your customer service hours] to assist you with any questions or issues you may have.
Thank you for choosing GlutFit. We look forward to helping you achieve your fitness goals!